VIDEO TUTORIALS

FREQUENTLY ASKED QUESTIONS

Download

  1. Select the download icon () from the top bar. how-to-download-gallery
  2. Fill in your email address and the 4-digit download PIN provided by the photographer. how-to-download-gallery-2
  3. Select the size and sets of photos you would like to download, and click on the Start Download button. how-to-download-gallery-3
  4. Check your email for the download link. Depending on the number of photos your are downloading, the download link might take some time to generate.

All your photos are packaged in a ZIP file. You will need to extract this ZIP file onto your computer to view the photos.

Windows PC

  1. Right-click on the ZIP file and select Extract All from the menu.
  2. Select a location, such as your desktop, to extract the files to.

Mac

  1. Simply double click the ZIP file, and the images will be automatically extracted for you.
  2. Enjoy your photos!

Third-party Programs

If your computer does not come with a built-in feature, you will need to download a third-party unzip program. If you are using a Windows PC, you can try 7-zip or WinRAR.

The download PIN is a 4-digit number provided by the photographer. It is typically included in the email that invited you to view this gallery.

When you are downloading photos, you will be asked to enter your 4-digit download PIN.

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If you cannot locate your download PIN, you can reach out to the photographer.